At a glance

Stage reachedA change here meansCost and time fall mainly inWho must agree
Before sign-off: concept and shop drawing reviewComments and a resubmission. This is development, not a variationDesign time; a revised drawing and a second reviewDesigner, maker
Drawings and samples signedA new drawing revision, a re-approval and a re-quoteDrawing and quoting time; a production slot that may be lost if the date movesDesigner, client, maker
Materials orderedRe-order or write off what was boughtMaterial already bought or cut; the lead time of the new materialDesigner, client, maker
In productionRework or remakeLabour already spent, scrapped parts, the slot, a repeat finish approvalDesigner, client, maker
Finished and packedRemake, modify or re-finishThe piece itself, re-finishing, repacking, a new slot and transitDesigner, client, maker
Delivered or installedWork on siteRemedial fitting, access, other trades, the installation sequence, snaggingDesigner, client, contractor, maker

Qualitative: what kind of cost falls where, not how much. The maker states the amount. Practice guidance, not a standard.

Where development ends and change control begins

Before drawings are signed, comments are development: the designer marks the shop drawings, the maker revises them and the designer reviews again. That loop is expected and is part of the price. After sign-off, the same comment is a change to something agreed, and it needs a different route. The RIBA Plan of Work 2020 draws the same line for building design: its glossary defines Change Control Procedures as the procedures for controlling changes to the design and construction after the Stage 2 Concept Design and the Project Brief are signed off, and says functional changes, such as moving a space or altering its size, are not design development and belong under change control. It also says the cost of change increases as the project moves through Stage 4 towards construction, because more design information needs updating, until a change affects work already under way on site (Figure 4 of the Plan). The Plan is about whole buildings and is not contractual, so we apply the idea by analogy: for a bespoke package the sign-off event is the approved shop drawings and the signed samples.

NBS says the same in plainer terms: a specification must be kept up to date and properly documented to track revisions, and the common mistake is not tracking and communicating changes, which can leave outdated or conflicting documents on site (Dr Stephen Hamil, 2 April 2025). A change that is agreed in conversation but never reaches the drawing is the commonest way the maker builds one version and the designer inspects another.

A design freeze is the date after which any change to the listed items needs a variation request. It is set backwards from the maker’s ordering dates and production slot, which in turn are set backwards from the date the room is ready (see the long-lead register), and it should be stated before drawings are signed, so that nobody meets it for the first time as a penalty.

Freedom to change and the cost of a change, stage by stage, with the design freezeA chart without numbers. Along the bottom, seven stages: concept drawings, shop drawings reviewed, drawings and samples signed, materials ordered, in production, finished and packed, and delivered and installed. A green curve, freedom to change, starts high and falls steadily. A dark curve, cost and disruption of a change, starts low and rises steeply. The area from the third stage onward is shaded and labelled design freeze: from here a change needs a variation request. The chart is qualitative: it has no scale and no cost figures.Illustrative: no scale, no figuresFreedom to changeCost and disruption of a changeDesign freezea change needs a variation requestConceptdrawingsShop drawingsreviewedDrawings andsamples signedMaterialsorderedInproductionFinished,packedDelivered,installed
Freedom to change and the cost of a change, by stage: qualitative, no scale, no figures. After the idea in RIBA Plan of Work 2020, Figure 4. Original drawing by Make Bespoke Studio.

What a change drags with it

The table at the top of the page lists seven stages. It describes where the cost and the delay fall, not how much they are, because the amount depends on the item, the material and the maker. This sheet gives no figures, and the figure that matters is the maker’s own, written in a revised quotation. Three things make a change dearer than it looks.

  • The change drags other things with it. A new finish is a new sample and a new signature. A new board or fabric can mean a new fire test, a new certificate or a new warranty position. The substitution register lists what each kind of change puts back in question.
  • The sunk cost is not the changed item’s alone. Material already bought, parts already cut and a production slot already held are lost or moved, and the slot can be lost for items that did not change if they share a run, a workshop or a delivery.
  • Other trades move. A change to an opening, a service point, a light position or a floor level reaches the contractor, the electrician and the floor layer. The site readiness checklist shows how many things have to be ready in a given order.

A change that removes something can still cost, if the material is bought. And a late change is not always the designer’s: a survey that finds the wall out of true (see site survey and dimension verification) is also a change, raised by the site, and goes through the same form.

The variation request: one page

One page, one change, one number. The form below is a starting point; the fields and the reason for each are in the table.

Field on the formWhat it recordsWhy
Reference and dateA number that is never reused; the date raised; who raised itSo every change can be found, and none is lost or doubled
Item codes, drawing and sample referencesThe FF&E schedule line, the drawing number and revision, the signed sampleSo the change points at exactly what was signed
The change, from and toWhat it was; what it will beWords, not a marked-up sketch alone
ReasonClient, design team, site discovery or makerWho raised it, and why, decides who normally answers for it under the contract
Stage reachedNot ordered, materials ordered, in production, finishedThe maker’s answer depends on it
Cost effectA line in a revised quotation, with its assumptionsThe maker states it. It is never assumed on the form
Time effectThe date for this item, and the effect on other items, trades and the installation sequenceA change can move more than the item changed
Evidence affectedTests, certificates, claims, EPDs, warranty, samplesA swap can void the evidence behind the item
ValidityHow long the maker’s response standsPrices and slots move
Decision and instructionApproved, approved with conditions or refused; who instructed; whenWork starts on the instruction, not on the request
  • Anyone may raise a request. Only someone with authority may instruct it. Designing Buildings notes that a contract needs express terms giving the power to instruct a variation, and that standard forms generally give it to the contract administrator. Check who holds it under your contract.
  • Put it in writing before work changes. A verbal instruction should be confirmed in writing before the maker acts on it. The maker should flag it if it is not.
  • The maker answers before anyone decides. The response states the cost and time effect and what evidence has to be re-supplied. The designer and the client then decide with those figures in front of them.
  • A change that touches a drawing makes a new revision. The superseded revision is marked superseded and the FF&E schedule is updated. Designing Buildings says variations from the design drawings should be highlighted on the shop drawings and brought to the design team’s attention, and that design-team review does not relieve the originator of the drawings of responsibility for them.
  • A substitution that moves price or programme is also a variation. Log it on both: see the substitution register.

Our pricing page says that any variation requested after the quotation is approved is costed and approved in writing before work changes. Our project management page describes the same sequence: variations priced and programmed before they are made. This sheet describes that sequence in general terms and states no term of its own.

A variation request as a one-page formA drawn form headed Variation request, with placeholders in square brackets. Header: reference, date, raised by. Then item codes, drawing and sample references with revisions. Then the change, from and to, and the reason and the stage reached. A shaded block, the maker's response, asks for the cost effect as a line in a revised quotation, the time effect on this item and on other items, trades and the installation sequence, the evidence affected, and how long the response is valid. Then the decision and the instruction to proceed, and three signature boxes for the designer, the client or contract administrator and the maker. A note says no work on the change starts until the instruction is written.VARIATION REQUESTRef [VR-nn] Date [ ] Raised by [ ]Package and item codes[W-03], [B-01]Drawings, revisions and samples[dwg 12 rev C]; [sample S-02]The changeFrom [satin lacquer, F-02] to [semi-gloss, same colour]Reason[client] [design team] [site] [maker]Stage reached[ ] not ordered [ ] materials ordered [ ] in production [ ] madeMAKER'S RESPONSE, TO COMPLETE BEFORE ANY DECISIONCost effect[line in revisedquotation, ref]Valid until [date]Time effect[this item; other items,other trades, the installationsequence]Evidence affected[tests, certificates, claims,warranty, samples]Decision[ ] approved [ ] with conditions [ ] refusedInstruction to proceed[name, date]Designer[name, date]Client or contract administrator[name, date]Maker[name, date]
A variation request as a one-page form. Every value shown is a placeholder in square brackets. Original drawing by Make Bespoke Studio.

Asking for the cost and time effect

Ask the maker the same six questions each time. They are the fields in the maker’s response block.

  1. What is affected? Which drawings, samples, materials and parts already made?
  2. What can be reused, and what is lost?
  3. What is the new date for this item, and does it move the date of any other item, any other trade or the installation sequence?
  4. What evidence stops describing what you will receive? Tests, certificates, timber claims, EPDs, warranty terms and signed samples.
  5. What does it cost, as a line in a revised quotation with its assumptions written down, and until when does the response stand?
  6. What happens to the programme if no decision is made by [date]?

How a variation is valued depends on the contract. Designing Buildings reports that standard forms often value a variation from the contract’s own rates where the work is similar and on a fair valuation of cost, overheads and profit where it is not, and that NEC contracts assess compensation events on defined cost plus fee instead. It also says a variation may, but does not necessarily, justify more time. For a supply order outside a building contract the quotation’s own terms apply. Your contract adviser can say which applies, and should write it into the variation clause.

Setting and holding a design freeze

A freeze works when it is specific, early and written. Five steps:

  1. List what is frozen. The items by code, with the drawing revision and sample reference for each.
  2. Set the date from the maker’s dates, not from the designer’s. Ask the maker for the date by which long-lead materials must be ordered and the date a production slot starts, then work back from the date needed on site.
  3. Tell the client in writing, before sign-off, what a change after the date means: a variation request, a cost and time effect, and possibly a lost slot.
  4. Agree an exception route. Safety, a regulatory change and a site discovery are real reasons to change after the freeze. They go through the same form and are not refused by default.
  5. Record it. The freeze date, the revision frozen and who signed go on the schedule and on the drawing register.

Leave a short list of things the maker may decide without a request, such as the order of assembly or concealed fixings of the same type and rating, and say so in the specification: the substitution register calls it the maker’s choice list. Everything not on the list is frozen.

Specification wording

Paste into your schedule or specification and replace anything in [square brackets] with your own figures. Wording is a starting point: your specification governs.

Design freeze
The design of [package] is frozen on [date], meaning the approval of drawings [list, revision] and signed samples [list]. After that date a change to any item, dimension, material, finish, hardware or quantity shown on them is a variation, made only by written instruction under the clause below. The Supplier is to confirm by [date] the dates by which materials will be ordered and production will start, so that the freeze date can be checked against them.
Variation request and instruction
A variation is requested on form [ref], numbered and dated, by [Designer / Employer / Supplier]. The Supplier is to respond within [ ] working days with: the drawings, samples and materials affected; the cost effect as a line in a revised quotation; the effect on the date for the item and on any other item, trade or the installation sequence; and any evidence to be re-supplied. The response stands for [ ] working days. The Supplier does not act on a variation until [named role] has instructed it in writing. A verbal instruction has no effect until confirmed in writing.
Unapproved changes and records
Work done on a change that has not been instructed in writing under this clause is at the risk of the party that did it. [Who bears the cost of removal and remake to be agreed with the contract adviser.] Each approved variation is entered on register [ref] and issued as a new drawing revision [letter] and, where it affects the FF&E schedule, schedule revision [ ]; the superseded revision is marked superseded.

Terms used on this page

Variation order
A written instruction to change what was agreed after the contract or sign-off, stating the effect on price and time. Verbal changes to items already ordered are a common source of dispute.
Design freeze
The date after which any change to the listed items needs a written variation request. It is set backwards from the maker's ordering dates and production slot.
Change control procedures
Procedures for controlling changes to the design and construction after sign-off. In the RIBA Plan of Work 2020, functional changes are not design development and belong under change control.
Drawing revision
A lettered or numbered reissue of a drawing that records what changed. The superseded revision is marked as such so that nobody builds from it.

All specification and delivery terms

Standards and sources

Questions we are asked

Can I change something after the shop drawings are approved?

Yes, but by a written variation request, not a conversation. The maker states what the change does to cost, to time and to the evidence behind the item, and the designer and client decide with those figures. Comments made before approval are development, not variations.

Does a change always cost more?

Not always, but it often does, and the later it comes the more there is to undo. A change that removes something can still cost if the material has been bought. The amount depends on the item and the maker, so ask for it in writing; this sheet gives no figures.

What is a design freeze?

The date after which any change to the listed items needs a variation request. It is set backwards from the maker’s ordering dates and production slot, stated before drawings are signed, and recorded against the drawing revision.

Who pays for a late change?

The contract decides, and a variation is normally priced before it is instructed. Ask for the maker’s figure first. How a variation is valued, and whether it justifies more time, depends on the contract form.

What should a variation request include?

A reference, the item codes, the drawing and sample references with their revisions, the change from and to, the reason, the stage reached, then the maker’s cost effect, time effect, evidence affected and the length of time the response stands, and the decision and instruction.

What is the difference between a variation and a substitution?

A substitution is a change to what is specified, and the substitution register records it. A variation is the written instruction that changes price or programme. A substitution that moves either is also a variation.

What if the site, not the design, changes?

A survey that finds a wall out of true, or a service in the way, is a change raised by the site. It goes through the same form, with the survey record attached.

Download the factsheet

A two-page A4 PDF with the stage table, the one-page variation request form and four blocks of paste-in wording for a design freeze and written variations, to keep with your project file.

Factsheet TL-SPE-29 v1.0 (PDF)